November 7, 2025
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For over 35 years, Primary Support Systems Inc. (PSS) has been a trusted name in technology solutions across the Greater Toronto Area. Located in the heart of the DUKE Heights BIA community at 5-300 Supertest Road, North York, PSS has built its reputation on reliability, expertise, and a genuine commitment to helping local businesses thrive in an increasingly digital world.
Founded with the goal of simplifying technology for businesses, PSS has evolved into a full-service IT provider offering comprehensive solutions that keep organizations running smoothly and securely. The company specializes in managed IT services, networking, data protection, cybersecurity, and hardware and software support.
What sets PSS apart is its personalized, hands-on approach. Rather than offering generic, one-size-fits-all packages, the team takes time to understand each client’s unique needs, crafting customized systems that maximize performance and minimize downtime. Whether it’s setting up a new network, modernizing office technology, or managing ongoing IT support, PSS acts as an extension of each client’s team—dependable, responsive, and local.
This customer-first mentality has earned PSS long-term partnerships across a variety of industries, including law firms, medical institutions, property management companies, retail operations, and small-to-medium enterprises. Clients often describe the company as more than a service provider—they’re a reliable technology partner who truly cares about their success.
A cornerstone of the company’s philosophy is building relationships through trust and consistency. “Our goal has always been to take the stress out of technology for our clients,” says Shayne Wolle, Director of Business Development at Primary Support Systems. “We believe that when technology works seamlessly, businesses can focus on what really matters: growing, innovating, and serving their own customers better. We’re proud to be the team that makes that happen.”
As technology continues to evolve, PSS remains at the forefront by adapting its services to meet the latest demands in IT and business infrastructure. From implementing advanced cybersecurity measures to supporting the growing need for remote and hybrid work setups, the company continues to expand its expertise to ensure clients stay secure and connected.
Beyond its technical capabilities, PSS is proud to be part of the DUKE Heights community, supporting local businesses and contributing to the area’s growth. The company values the vibrant network of organizations in the BIA and sees its work as part of a larger effort to keep North York’s business district strong, efficient, and future-ready.
For businesses looking to modernize their systems, improve efficiency, or find a dependable local IT partner, PSS offers both experience and a personal touch that’s hard to find in the tech world.
Primary Support Systems is always ready to help your business stay connected, secure, and productive. Whether you’re a small company looking for guidance or an established organization seeking to upgrade your technology, their team is ready to provide expert solutions tailored to your needs.
For inquiries or to learn more about how PSS can support your business, reach out directly to Shayne Wolle, Director of Business Development, at shayne@pssnet.com or visit www.pssnet.com.
Office: 416-736-4888
Fax: 416-736-4890
Email: shayne@pssnet.com
Address: Unit 5 - 300 Supertest Rd.
North York, ON M3J 2M2
Website: www.pssnet.com
Celebrating 35 Years of Service Excellence
