Iceberg Cyber Provides Preventative Maintenance for your Cyber Assets

February 10, 2022

Iceberg Cyber helps small and midsize businesses prevent business downtime through proactive asset management and vulnerability searches. They have a growing team of cybersecurity professionals in the heart of DUKE Heights BIA whose mission is to simplify the world of cybersecurity and empower small businesses with simple plug and play tools. Iceberg Cyber offers a unique solution aimed at small businesses that want to increase their cyber resiliency without the burden of dedicated on-site staff or pricey consultants. Simple, plug-and-play security tools make booting up your cyber hygiene as easy as reading this newsletter.

Simplicity, efficiency, and safety are paradigms of the process control and automation industry. Reducing downtime and preventing interruptions to industrial operations are high value motivators for digitally enabled production. With increased interconnectedness between Operational Technology (OT) devices comes a growing emphasis on cyber hygiene and the need for solutions dedicated to the detection and prevention of cyber related process disruptions. Experts in the field, Iceberg Cyber could be your trusted partner in developing cyber resiliency in process control and automation.

Nicholas Burgwin, the co-founder of Iceberg Cyber explains, “the Iceberg Sensor is plug and play security device that easily connects to your industrial ethernet network. The Sensor is a small network appliance, like a firewall, designed to boot out of the box in seconds without any user configuration. Within minutes, the Iceberg Sensor will begin profiling your network devices and form a main pillar in your cyber hygiene strategy. The Sensor provides immediate visibility into your network assets and will automatically notify you of any potential cybersecurity risks to production. You will be sent scheduled email updates with a network asset inventory list and actionable insights into critical cyber vulnerabilities. Zero touch, no on staff personnel required. Plug & play OT cyber hygiene.”

Cyber hygiene is like operational maintenance for your internet connected equipment. There are best practices and recommendations for how to reduce the chance of disruptions to your operations and Iceberg Cyber can guide you through these processes. If your small business wants to improve your cyber resilience, Iceberg Cyber has a team committed to support you. No jargon, no fear mongering. Simple, plug and play solutions for the small business that wants to focus on business and not cyber security.


Deal for DUKE Heights BIA Businesses

Iceberg Cyber will provide free cyber hygiene assessments for any small and medium sized business in the DUKE Heights BIA until March 18th, 2022. The assessment will include presentations on best practices, asset inventory and vulnerability scans, and recommendations for tools to implement to reduce cyber risks. Contact Iceberg Cyber at to schedule an assessment!

Address: 37 Kodiak Cres., Unit 11, Toronto, ON M3J 3E5
Phone: 1-888-207-9754

Say Hello to Delightful Dental Care

November 1, 2021

We are delighted to welcome home The Dental Group, the newest member of the DUKE Heights BIA.

The Dental Group Open House and Ribbon Cutting Ceremony was held on October 29, 2021, with Toronto City Councillor James Pasternak and Paolo Abate, CEO of Haven Developments as guests of honour. Located in the University Heights Professional and Medical Centre at 1275 Finch Avenue West, The Dental Group boasts a spacious 5,200 sq. ft. modern dental studio in Suite 307 and a walk in office on the ground floor in Suite 109. The Dental Group offers a successful balance of professional and experienced clinical staff specializing in General Dentistry, Hygiene, Endodontics, Periodontists, Orthodontists, Cosmetic and Oral Surgery, and a uniqueness to patient and family dental care and comfort.

The goal of the dental group is to elevate the patient experience as encapsulated by their slogan: “Say hello to delightful dental care.”

According to the CEO, Roberto Lloren, “We have a three-pronged approach to make this happen and it starts with a compassionate and experienced dental team. And to enhance the dental experience we have created a soothing and relaxed modern environment. Aromatherapy and piped in music greet you, making you forget your worries for the day. There is also a brushing station should you want to freshen up prior to your appointment. And more importantly, we believe that what is most important is that dental care should not be episodic but rather a relationship with the patients’ and their dental professional.”

Book your next dental experience at The Dental Group.

1275 Finch Avenue West, Unit 307
North York, M3J 0L5

Phone: 437-913-9288



Featured Member: KITIMAI Tea and Coffee Inc.

October 1, 2021

KITIMAI Inc. is passionate about mastering the art and craft of fine tea and coffee. They are an importer, distributor, blender, and packer of fine teas, while also operating as an industrious roaster of specialty gourmet coffees. More importantly, their resume of distinguished tasks is directed ethically to ensure social and environmental responsibility. KITIMAI manufactures organic and fair-trade coffee that is made from imported green beans that arrive in their facilities to be freshly roasted. They also formulate single-origin coffee, commonly considered superior to blended variations, as the beans are conserved in their purest form without any supplemental add-ins.

Moreover, KITIMAI is famous for its custom-made tea blending as they formulate exclusive blends for countless businesses. They have over 900 varieties of tea blends, often their personal formulations, all of which are available to other businesses to purchase. As a business-to-business corporation, they are a committed specialty tea and coffee supplier to a myriad of restaurants and coffee shops across the GTA, throughout Canada, and all over the United States.

Bhiku, Rakesh & Anish @ Toronto Coffee and Tea Festival 2019 (Image source:

Additionally, KITIMAI specializes in private label tea and coffee, a component of their company that has experienced the most growth in recent years. Individuals and businesses from all walks of life will approach KITIMAI with the desire to develop their own tea or coffee brand. From there, KITIMAI will guide them through the steps as they work on building the new brand from the ground up. From product design and custom formulations to blending, manufacturing, and packing, KITIMAI can help anyone jumpstart their private label!

Nevertheless, it may be hard to believe the humble origins of KITIMAI Tea and Coffee Inc. while witnessing their success today. The company was founded in 1978 by Bhiku Shah, a now 83-year-old man that still shows up to work in his family-run business. His sons, Rakesh and Anish, joined their father in the early 2000s to continue to spread his passion for quality tea and coffee. Now with over seven decades of experience, the Shah family legacy that began in Kenyan farms in the 1960s has blossomed into a prosperous multi-service company.

Your favourite tea or coffee travels a long way to land in your cup, trust KITIMAI Tea and Coffee Inc. to deliver the quality and flavour you desire in your favourite drink! To learn more about their specialty tea and coffee, please visit

Address: 1110 Finch Ave West, Unit 20, Toronto, ON M3J 2T2
General Inquiries: 416-665-1318 | 1-877-402-4954
Sales: 416-605-4970


Featured Member: Absolutely Famished Catering

August 12, 2021

Absolutely Famished Catering wants to make your next favourite meal! This catering company based in Toronto has decades of experience crafting consistently high-quality meals. Their dedicated catering team only uses the freshest ingredients to prepare delicious and authentic meals that you’ll enjoy until the very last bite! They collaborate with clients to craft menus that are specifically designed to suit their function and budget. In the past, Absolutely Famished Catering has served delectable meals to esteemed guests such as Martha Stewart, Jamie Oliver, and several Canadian Prime Ministers.

Image Source: Absolutely Famished Catering via Facebook

David Heymes, owner of Absolutely Famished Catering, proudly agrees that they “cook any kind of food imaginable”. He has worked in the catering industry since 1998 and knows his way around the business. David and his team work tirelessly 7 days a week to provide food for a variety of people and places, including corporate workplaces, special occasions, weddings, film sets, and more.

Like many businesses, Absolutely Famished’s catering services were put on hold upon the pandemic’s arrival in March 2020. However, as work on film sets eventually started up again in August 2020, David and his team were grateful for the opportunity to continue working in this avenue. His team took the necessary precautions as they adjusted their services to ensure optimal health and safety while preparing the meals. Film sets that once incorporated open buffets now have their meals packaged individually by sanitized, gloved, and masked caterers that ensure zero contact while preparing.

Image Source: Absolutely Famished Catering via Facebook

Owner David Heymes, who founded the business from the ground up in 1998, is continuously proud of what Absolutely Famished Catering has blossomed into today. Driven by his entrepreneurial spirit, David was the leading operative when Absolutely Famished first burst onto the catering scene, and he continues to be a hands-on owner by undertaking tasks like freshly preparing the salads in the morning and personally delivering the food.

As the pandemic eases its grip, Absolutely Famished Catering hopes to expand their services as the latter half of 2021 holds more promise for social gatherings, corporate functions, and office parties. They hope that their services can help bring these forthcoming occasions to life, and as people begin to reunite, good food is the best excuse to celebrate!

For more information about Absolutely Famished Catering and their services, please visit: and check out their Facebook page @AbsolutelyFamishedCatering for countless images of their meals!

3974 Chesswood Drive,
Toronto, ON
M3J 2W6

Phone: (416) 636-6999


Featured Member: Toronto Azzurri Soccer Club

July 07, 2021

It’s easy to get caught up in the name, but Toronto Azzurri S.C. is much more than just a soccer club. Located at 4995 Keele Street, behind the Keele reservoir, they are home to an expansive 3000 sq. ft. clubhouse and a FIFA regulation size field. The club operates as an inclusive space, working closely alongside those with special needs or from high-risk neighbourhoods, providing these athletes with the tools to grow, train, and learn.

Outside of their youth soccer teams, Toronto Azzurri S.C. strives to do more for its community through an established line-up of diverse cultural and educational programs. The club’s extensive list of community initiatives includes partnering with the Toronto Police Services to advocate for important messages that align with community values, like reducing gang violence and youth bullying. They also run a community food drive that occurs twice a year in North York with the Harvest Food Bank, an effort that was especially valuable during the COVID-19 pandemic. Additionally, they have collaborated with Toys R Us and the Toronto Fire Services Department to donate over a thousand toys to children in need.

“President Ralph Ciccia, Councilor James Pasternik, and Toys R Us Manager John Da Silva with local Toronto firefighters.” Facebook: Toronto Azzurri

Nonetheless, Toronto Azzurri S.C.’s Treasurer Ron Smale sums up the organization’s diverse portfolio best, stating that they are a “community-based soccer club” with a special focus on “cultural and educational programs that work closely with pillars of the community.”

As pandemic restrictions ease, the Toronto Azzurri Soccer Club hopes to welcome more than just soccer players, but changemakers that want to make a difference in their community. This upcoming summer is especially exciting for the club as they will welcome kids to a long-awaited summer camp from July 12th to 30th, all while working alongside Diabetes Canada to educate and inspire future generations.

The Toronto Azzurri Soccer Club continues to value its connection to DUKE Heights as the BIA’s support has helped encourage the club’s presence in the neighbourhood through free promotional services and tools. With their low rates and an active group of local investors, Toronto Azzurri S.C. is open to all community members to learn, train, and play in a way that aligns with the area’s inclusive spirit.

To learn more about the Toronto Azzurri Soccer Club’s community initiatives or youth soccer programs, please visit their website:

Toronto Azzurri Youth Sport Village
4995 Keele Street
Carmen Principato Way
Toronto Ontario M3J 3B2

Phone: (416) 782-1578

Registration for the 2021 Season is Open at Toronto Azzurri Soccer Club

April 09, 2021

During these unpredictable times, the Toronto Azzurri Soccer Club has been busy at planning their upcoming outdoor 2021 season. They have reviewed and continued to update themselves in navigating through the various phases of Ontario Soccer’s Return to Play Guide and strict COVID-19 protocols and procedures.

In an effort to allow them to organize and prepare meaningful and exciting services and programs for the 2021 summer season, they are continuing to accept player registrations. Toronto Azzurri Soccer Club is providing a special offer strictly to the BIA membership of a $50 coupon off the registration price for the first 100 registrations. Use coupon code BIA50 to receive this special offer. (Note: You must enter the code before payment as we cannot apply the discount afterwards.)

The summer registration includes 32 sessions of soccer activities taking place on Monday and Wednesday evenings starting at 6:00pm. They will also be offering Saturday morning activities. They are planning to launch their season in early May. Each registrant will receive a player kit (jersey, short and socks) a water bottle, and a soccer ball.

Toronto Azzurri Soccer Club will be strictly adhering to their Return to Play protocols set out by the City, Public Health and Ontario Soccer. Please take the time to go on-line and register at Once registered you will receive a confirmation of your son or daughter’s registration.

We are very much aware that this unsettled times, conditions, and circumstances will continue to exist, and the environment will change constantly moving forward. The outlook for our community is getting better so don’t miss out on the opportunities to have fun playing some outdoor soccer activity for your son and daughter. Flexibility, programming, understanding, training, competition, compassion will all be captured under the umbrella of safety at the Toronto Azzurri Soccer Club.

If your company is interested in sponsoring children etc., Toronto Azzurri Soccer Club has some great opportunities with respect to sponsorship signage, company names on the jerseys or providing signage at their beautiful stadium field for the summer months.

If you have any questions or concerns, or you require clarification on opportunities with the club, please contact the office at 416-782-1578.

* This article was composed by Toronto Azzurri Soccer Club.

COVID-19: Stories of Ingenuity and Resilience

They had to board up their windows. They had to lay off their employees. They had to pivot their business models so they can strive to make ends meet in a troubled world. They’ve learned the hard way that the necessity is the mother of all inventions.

These are the stories of some of the businesses from DUKE Heights BIA who chose to share their tribulations and triumphs with us. They are stories of ingenuity, adaptability, perseverance, and resilience during the time of crisis.

If you are part of our BIA community and have or know any inspiring, innovative, or touching stories, reach out to us and let us share it with all of our BIA members and beyond. We’re all in this together!

The Bespoke Shop and Tailor Raj Singh

This hidden gem in our BIA, located at 3872 Chesswood Dr, is responsible for some of the City’s finest tailoring jobs. Having been in this craft for over 37 years, and being considered by many, a one-of-a-kind master in the lost art of “old-schooled” bespoke tailoring in Canada, the owner – tailor Raj Singh – believes that “clothes don’t make the man; they just define him”, while providing meticulous one-on-one consultations to his clients. The same attention to detail you will find in the design of the custom-made, reusable masks, he has started producing from the very beginning of this pandemic. Without any shortage in his imagination and creativity, Raj also design headbands with attached buttons to hold the mask in place without any irritation to the ears. Raj has graciously donated numerous sets to local families in the neighboring community. Reach out to Raj at or call (416) 661-6777.

Progress Luv2Pak

Founded in 1917, Progress Luv2Pak is a family owned and run business in our BIA, that imports and distributes premium retail & gift packaging – high end shopping bags, gift boxes and many other products used by businesses of every size across North America.

With over 35 years importing experience, “it was clear that our team was well equipped to help to fill the urgent need for PPE” says David Hertzman, owner of the business. Their team did extensive due diligence, qualified multiple factories and to date has imported millions of certified, high quality disposable masks. They also keep a robust inventory at their Downsview Warehouse to fill any immediate needs. Their masks are currently being used by hospitals, long-term care homes, and businesses across many industries throughout North America.

For more information on all their products or to order medical or commercial grade face masks, visit or call: (416) 638-1221.

Eagle Sportswear and Shoppe List

Established in Toronto in 1988, Eagle Sportswear, manufactures and distributes performance and protective sportswear, customized uniforms and promotional products. Their services include in-house manufacturing and embroidery for custom uniforms as well as free consultation for uniform requirements. Shortly after the pandemic lockdown, Eagle Sportswear introduced a new line of reusable and washable face masks, including but not limited to silver yarn masks, quilted cotton masks and copper infused mask. For more information on their products and services call (416) 650-5144 or email or or visit their new e-commerce site at or go to their online store at

Feature My Story

If you have an inspirational story to tell, submit it here. We will feature your story on the DUKE Heights BIA website.

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Matrix Academy is Here to Help Children Learn, Build and Succeed



March 01, 2020

Matrix Academy is a private school for Gr 6-12. Their mission is to engage students of all academic backgrounds to become unique, active learners. With a maximum enrollment of 25 students per year, they are dedicated to an individual learning approach and close collaboration between students, teachers and parents.

They offer:

  • Day and evening high school credits
  • Affordable group and individual math tutoring
  • Summer programs
  • After-school programs: Free Mandarin Club (SPECIAL OFFER)
  • Early Bird Registration Gr 9 & 10

Incremental & Systematic Approach to Learning

Matrix Academy offers an effective incremental approach to education, under which previously taught concepts are reviewed on a regular basis to promote a better understanding of more complex concepts. They believe repetition is the key to a deeper understanding of the subject matter and they see students of all levels flourish under this technique. They support and deliver a systematic approach to studies that helps students gain strong academic skills.

Scholarship Options

Do parents have to be wealthy in order to afford a private school? Not necessarily! Students are required to take an assessment test as part of the admissions process in order to determine whether scholarship options might be available to help parents reduce tuition fees.

Free Mandarin Club

Mandarin club is focusing on introducing, sharing and learning Chinese language and culture, having face-to-face and in-group communication with native speakers to learn Mandarin from scratch. Parents with kids are welcome!

Contact Matrix Academy: call 647-291-0085, or e-mail at


Take a Career Leap with Canadian Technology College


Canadian Technology College has been providing expert-led education in the IT industry since the 1990s. They offer courses that give their students the skills they require to find jobs in the information technology, business and healthcare fields.


The Engineering courses offered by Canadian Technology College are unique to private colleges, especially the diploma program Computer Aided Design and Drafting that covers over ten engineering design software such as: AutoCad, CATIA and others, plus provides solid knowledge in Draft reading.
The Greater Toronto Area is the financial and business heart of Canada, therefore their business courses, such as the Business Management – Administration diploma, are perfectly suitable for students who are looking for a career in business. Knowledge of different types of businesses and structures, knowledge of accounting and essential management skills and improving business functions is a trademark of the Canadian Technology College graduates from this diploma program.


Their most unique program for Internet Technology industry is Testing & Internet Technology diploma course. That program is developed and led by highly qualified specialists with many years of work experience in software programming and testing. Knowledge of many in-demand automation-testing tools, program languages and an in-depth understanding of manual testing make their graduates stand out in the job market.

One of the most important activities of the Canadian Technology College is to assist their students in finding a placement, therefore they are always looking to partner with businesses.

For more information, visit their website:, call 416.663.0665, or, e-mail them at

Simplifying Cybersecurity for Small and Medium-sized Businesses

January 01, 2020

Based in DUKE Heights and with over 25 years of experience in IT security, Akouto provides managed cybersecurity solutions specifically designed for small and medium size business. Many small businesses simply don’t have the resources for enterprise-grade solutions even though they share many of the same risks. Akouto’s business objective is to provide enterprise grade cybersecurity features at affordable prices.

Cybersecurity is often poorly understood and many businesses are unaware of the legal responsibilities of protecting client data and financial costs of unplanned downtime caused by a data breach. Phishing emails, ransomware and malware have made it more difficult and complex for businesses to stay ahead of the daily online threats.

Akouto works with their clients to simplify the process and provide a cybersecurity solution that fits the clients’ business needs. Their solution is actively monitored by cybersecurity experts who regularly identify threats and work to quickly contain and resolve issues so that their clients can focus on the task of running their business.

To learn more about how to protect your data and to take advantage of Akouto’s exclusive promotion for the Duke Heights BIA community, contact (416) 828-5968 or email Akouto at