Understanding the Impact of Privacy Laws on Your Business

Written By: Ryan Hanna, DUKE Law Intern

February 01, 2020

While collection and use of personal information is essential to many modern business activities such as marketing and sales, the use and protection of personal information can create risks for the business if not handled appropriately.

In Canada, federal and provincial legislation provides rules for the collection, use, and disclosure of personal information in a way which respects the privacy of individuals while recognizing the needs of organizations to utilize that information. Foundationally, the Access to Information Act and the Privacy Act together provide useful information on the privacy rights of individuals.

When it comes to private businesses and their use of personal information, the Personal Information Protection and Electronic Documents Act (PIPEDA) provides some additional ground rules. ‘Personal Information’ is defined as information, about an individual, such as their age, name, ID numbers, income, ethnic origin, opinions etc.

Given the breadth of this definition, it is important for businesses to take caution when engaging with anything that could reasonably be used to identify an individual person. PIPEDA provides 10 principles which businesses must follow to ensure the protection of personal information and to avoid violating PIPEDA. These principles define responsibilities and offer guidance to businesses on the collection, use and disclosure of personal information. Some of these principles include, Identifying purposes, Consent, and Safeguards.

Identifying purposes, refers to the activities before the collection of personal information, and states that the purposes for which the personal information is being collected must be identified by the organization before or at the time of collection. This will both protect the potential client by minimising the amount of personal information collected, but also guide the business by helping narrow down the reason for collecting information.

Another principle closely related to collecting personal information is consent. Consent means that not only must organizations obtain meaningful consent for the collection, use and disclosure of personal information, organizations are also responsible for ensuring that people understand what they are consenting to. This means that consent is usually given for very specific reasons and use of personal information outside of given consent may have legal implications which should be avoided.

Safeguards, refer to the protection of personal information in a way that is appropriate to how sensitive it is, and to ensure that the information is protected against, loss, theft, or any unauthorised access, disclosure, or copying of the information.

Make sure that you are familiar with the various acts, as knowing about the businesses responsibilities regarding the collection, use and protection of personal information will help your business avoid some of the pitfalls and risks of dealing with personal information, and any legal implications thereof.

Occupational Competency and Career Progression

DUKE Heights Occupational Competency and Career Progression Chart- Food and Furniture Manufacturing

May 30, 2019

Interactions with manufacturing-based businesses in the DUKE Heights Businesses Improvement Area has highlighted the employment related challenges they face with respect to recruitment, retention, workforce productivity and innovation. To address some of these challenges, the DHBIA is in process to develop a sector-based workforce strategy. As an extension to the sector-based workforce strategy model, DHBIA has created a first of its kind interactive ‘Occupational Competency and Career Progression Chart’ to better understand the knowledge, skills and competencies associated with key occupations related to the manufacturing sector. This framework has been established based on our interactions with business and existing labour market information.

Benefits of the Competency & Career Progression Chart

Businesses:

  • Identify industry recognized skills and competencies
  • Tailor job descriptions through better understanding of tasks and responsibilities associated with a specific position
  • Define career progression paths within organization to attract and retain resources

Job Seekers:

  • Better ability to perform self-assessment and make informed career choices/decisions
  • Develop better understanding of skill requirements for a specific role and seek necessary training programs
  • Gain improved transparency into career advancement opportunities

Employment Service Providers:

  • Develop understanding of competencies and skills required to meet employer needs
  • Design targeted training programs, curriculum and support services
  • Provide better counsel services to job seekers on skill requirements associated with a specific job position

Link to Occupational Competency and Career Progression Chart- Furniture Manufacturing

Link to Occupational Competency and Career Progression Chart- Food Manufacturing

Please Note: Data updated on May 30, 2019.

Non-formal dispute resolution

February 01, 2019
Written by: Kristen Steele, DUKE Law Intern

Non-Formal dispute resolution mechanisms can be a good alternative to formal dispute resolution methods such as arbitration or litigation, which can be time consuming and expensive. One benefit of this method is to ensure that all parties involved in a dispute will maintain confidentiality because it encourages all parties to keep all material information to themselves. A second is that the parties have a higher degree of control over these kinds of proceedings. The two most common forms of non-formal dispute resolution include the following:

Negotiation

Negotiation involves two or more parties who enter into a discussion or deliberation with the goal of reaching an agreement or resolving a dispute by means of compromise, making negotiation the least formal dispute resolution mechanism available. However, given that there is no facilitator over these negotiations, if the parties cannot come to an agreement of their own volition, the negotiations will fail.

Mediation

Mediation is like negotiation, but it includes facilitation by a neutral third-party commonly known as a mediator. A drawback is that the mediator, and not the parties themselves, will determine how formal the proceedings will be.
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Sometimes it’s hard to translate business problems into legal questions, which is why DUKE Heights BIA made the process as seamless as possible through DUKE Law. From our partnership with Osgoode Hall Law School, we are offering businesses in the BIA this legal information service free of charge. Go ahead, ask your business question with the reassurance that it will be answered by a dedicated team of trained specialists at any time. Ask your question today at dukeheights.ca/law

What kind of contract does my business need?

Dec 20, 2018

Written by: Christopher Dias, DUKE Law Intern

Contracts are an integral part of any business, dealing with crucial issues such as money and relationships between people. There are several contractual agreements to consider when starting or growing a business:

signing-contractLease

This is a vital contract for businesses that require a physical space. When negotiating a lease agreement, consider whether the space fits the needs of the business and if the lease term is of a sufficient length (with a right to extend the term, if necessary).1,2

Loan Agreement

Borrowing money is a likely reality when starting or growing a business. Many businesses take out loans from banks or other financial institutions in the form of a contractual agreement, so things like payment schedules and the right to prepay the loan without penalty may be important when considering where to obtain a loan, among other considerations.3

Employment Contract

If a business requires the assistance of other people, then employment contracts must be signed by everyone that is hired. These agreements often take the form of offer letters that detail the responsibilities of the role, its salary/benefits, and a host of other stipulations.4 Depending on the nature of the business, a confidentiality agreement may also be necessary.5

There are a variety of other contracts to consider when looking to start or grow a business. For more information on what a contract is and how they operate.6

………………………………………………………………………………………………………………………………………………………………..

1 https://www.forbes.com/sites/allbusiness/2016/02/03/10-essential-contracts-for-small-and-growing-businesses/#4ff6c6ef1aa3
2 For further information on lease considerations visit: Ibid.
3 Ibid;
4 Ibid.
5 Ibid.
6 https://www.canadaone.com/ezine/june2010/business_contracts.html

Do I need a lawyer to start a business?

small-business-help

small-business-help

Written by: Shally Malik, DUKE Law Intern
November 20, 2018

Lawyers can help businesses navigate the legal waters associated with being a business owner. Determining whether a business requires a lawyer is often dependent on the complexity of the case. For example, entrepreneurs developing businesses on their own can decide between operating as a sole proprietorship or as a corporation; whereas, businesses with more than one founder may operate as a partnership or similarly as a corporation. The complexities of registering as a corporation opposed to a sole proprietorship can be intimidating enough to warrant the assistance of a lawyer right from the start. However, regardless of the business structure an entrepreneur ultimately chooses, hiring a lawyer can make the process of drawing up legal contracts, leases, buying existing businesses, seeking equity financing and more, much easier.
Free legal information like DUKE Law can help startups, small-to-medium-sized enterprises and social enterprises get over many of the legal hurdles they might face when starting a new business. Still, when more than just general legal information is needed, a lawyer would be able to give customized legal advice that fits the legal situation.
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Sometimes it’s hard to translate business problems into legal questions, which is why DUKE Heights BIA made the process as seamless as possible through DUKE Law. From our partnership with Osgoode Hall Law School, we are offering businesses in the BIA this legal information service free of charge. Go ahead, ask your business question with the reassurance that it will be answered by a dedicated team of trained specialists at any time.
Ask your question today at dukeheights.ca/law

Labor Trends That Will Impact Your Company’s Diversity

Glassdoor.com recently released their list of the best jobs in America for 2019. The report reveals the 50 best jobs based on a job score that was determined by analyzing job earning potential, median annual base salary, job satisfaction scores and the number of job openings. Software engineer was the most in-demand job on the list and the highest-paid job on the list was software engineering manager.